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Author Topic: Harmonics underfloor without install  (Read 12666 times)
Sandy
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« on: August 27, 2004, 04:16:28 PM »

I bought 1,000 sq ft and the fine print says that the warranty is only effective if you use their underfloor which sells at Costco for $30 per install kit. I don't need 7 install kits but I do need the Harmonics moisture barrier for the warranty. The toll free number just rings and rings or it is busy. Anyone know if you can just buy the Harmonics underfloor without having to buy the whole $30 install kit?
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chinchaz
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« Reply #1 on: November 19, 2004, 12:13:05 PM »

no you have to buy it in the box...
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Job_Never_Ends
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« Reply #2 on: February 14, 2005, 07:49:24 AM »

Hey, did you know that if you buy the flooring from Costco, they give you a lifetime warranty for life.  Don't worry about the manufacturers warranty.  Go buy the underlayment at Home Depot or Lowes as needed.  Just double check with a Costco manager and let them know your situation.  This is what I did at my local Costco store.
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Job_Never_Ends
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« Reply #3 on: February 15, 2005, 03:39:40 PM »

I actually did the math and found out that it would be cheaper to buy the underlayment from Costco since you get 150 sqft for 30 bucks and at Home Depot you only get 100 sqft for 25 bucks.  Plus, you'll get all of those great spacers that you can throw away!
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Van
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« Reply #4 on: March 02, 2005, 09:34:15 AM »

Costco only warranties the product under the same conditions the manufacturer does...Underlayment is required
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Job_Never_Ends
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« Reply #5 on: March 15, 2005, 11:30:46 PM »

Quote from: "Van"
Costco only warranties the product under the same conditions the manufacturer does...Underlayment is required


That is not true, I talked to a Costco manager and they informed me that I could bring it back even if I did not use Harmonics underlayment.  He also told me that if I layed it out and installed it and I didnt like it, rip it up and bring it back for a refund.  Cant get a better warranty than that.  Where did you get your information?  I am glad I do not shop at your Costco.  

My friends dad bought a gas grill from Costco last spring and used it all summer and then took it back and said that he didnt like how it didnt cook evenly and they refunded his money on the spot.  Costco has always been really good about this type of thing.  But, it might depend on what store you are in and what manager you are talking to.  Good luck.
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S
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« Reply #6 on: June 28, 2005, 02:30:21 PM »

Does anyone have the specifications on the Harmonics Underlayment Kit sold by Costco? There aren't any in stock yet at my local Costco, and I need some info:
What is the ICC rating on this underlayment?
 
My condo assn. requires sound rating of at least 150 ICC. When I checked w/I Floor, they said that was equivalent to a 6mm cork underlayment. But it sounds like the Harmonics kit may not be cork...

Thanks for any help you can provide.
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drhogue
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« Reply #7 on: July 06, 2005, 07:32:22 PM »

I am going to put down the Harmonics laminate flooring in my basement. I
have already laid down a product called Subflor, which provides a
moisture barrier and OSB underlayment. Therefore I do not think that I
need the underlayment provided in the installation kit. I expect it to
sound like walking on a wooden floor. However, I will buy one kit for the spacers, etc.

A note on the quality of products at Costco: I know of one example where
Costco has sold low quality items; Gargoyles sunglasses. These
sunglasses were hot items at one time, and were sold through a major
chain of stores. But quality went south at the Gargoyles mfrg plant, and
the major chain rejected an entire lot of sunglasses because of a large
number of returns. This lot of sunglasses ended up at Costco. Sure,
Costco has a generous return policy, but they are playing a numbers
game. Predicting returns and pricing to cover the returns is a science,
and they are very good at it. So sometimes the items at Costco are not
the highest quality, regardless of the brand name, warranty, etc.
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rhogue
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